Privacy Policy

How we respect privacy when we deal with personal information collected by our organisation

This Privacy Policy applies to information we Covent Garden Dragon Hall Trust collect about individuals who interact with our organisation. It explains what personal information we collect and how we use it. If you have any comments or questions about this notice, feel free to contact us at info@dragonhall.org.uk.

Personal data that we process

This Privacy Policy applies to information we Covent Garden Dragon Hall Trust collect about individuals who interact with our organisation.

It explains what personal information we collect and how we use it. If you have any comments or questions about this notice, feel free to contact us at info@dragonhall.org.uk.

Purpose

Enquiring about our organisation and its work
Subscribing to email updates about our work
Making a donation
Signing up as a member
Website functionality

Data (key elements)

Name, email, message
Name, email
Name, email, address, payment information
Name, email
Website activity collected through cookies

Basis

Legitimate interests – it is necessary for us to read and store your message so that we can respond in the way that you would expect.
Consent – you have given your active consent.
Legitimate interests – this information is necessary for us to fulfill your intention of donating money and your expectation of receiving a confirmation message.
Contract – by paying your membership fees you have entered into a contractual relationship with us as set out in our membership terms and conditions.
Legitimate interests – it is necessary for us to store a small amount of information, usually through cookies, to deliver functionality that you would expect, such as remembering the contents of your order before you have fully completed the process.

How we use your data

We will only use your data in a manner that is appropriate considering the basis on which that data was collected, as set out in the table at the top of this policy.

For example, we may use your personal information to:

reply to enquiries you send to us
handle donations or other transactions that you initiate, this includes room booking payments made online. We do not collect credit/debit card information, when making a payment you are directed to a secure server run by WorldPay to make your payment
where you have specifically agreed to this, send you marketing communications by email relating to our work which we think may be of interest to you

When we share your data

We will only pass your data to third parties in the following circumstances:

you have provided your explicit consent for us to pass data to a named third party
we are using a third party purely for the purposes of processing data on our behalf and we have in place a data processing agreement with that third party that fulfills our legal obligations in relation to the use of third party data processors
we are required by law to share your data

In addition, we will only pass data to third parties outside of the EU where appropriate safeguards are in place as defined by Article 46 of the General Data Protection Regulation.

How long we keep your data

We take the principles of data minimisation and removal seriously and have internal policies in place to ensure that we only ever ask for the minimum amount of data for the associated purpose and delete that data promptly once it is no longer required.

Where data is collected on the basis of consent, we will seek renewal of consent at least every three years.

Rights you have over your data

You have a range of rights over your data, which include the following:

Where data processing is based on consent, you may revoke this consent at any time and we will make it as easy as possible for you to do this (for example by putting ‘unsubscribe’ links at the bottom of all our marketing emails).
You have the right to ask for rectification and/or deletion of your information.
You have the right of access to your information.
You have the right to lodge a complaint with the Information Commissioner if you feel your rights have been infringed.

A full summary of your legal rights over your data can be found on the Information Commissioner’s website here: https://ico.org.uk/

If you would like to access the rights listed above, or any other legal rights you have over your data under current legislation, please get in touch with us.

Please note that relying on some of these rights, such as the right to deleting your data, will make it impossible for us to continue to deliver some services to you. However, where possible we will always try to allow the maximum access to your rights while continuing to deliver as many services to you as possible.